This hotel is a gem! The value for money is unbeatable. Our room was spotless and had everything we needed - a comfortable bed, clean bathroom, and cozy tatami mats. The hotel is nestled in a lovely residential area on the hill and the mountain views from our room were breathtaking. Breakfast was delicious and there were so many options to choose from. The staff went above and beyond to make sure we had everything we needed during our stay.

Honestly, I can't think of anything negative to say about this hotel. Our stay was fantastic from start to finish.

We had a fantastic stay at a traditional Japanese ryokan with comfortable futon mattresses. The onsen was a delightful bonus after a day of skiing. The manager was incredibly helpful, even assisting with microwaving our store-bought food. The peaceful and authentic atmosphere made our stay memorable. highly recommended!

Charming ryokan with excellent onsen. Lovely hosts. Good food. Beautiful views. Convenient shuttle service.

Nothing it was perfect.

The staff members were very kind and offered a shuttle service to get around. The local breakfast was a tasty and authentic experience. The traditional onsen was a perfect way to relax after a long day. the nearby skiing resorts provided plenty of opportunities for outdoor activities.

The rooms were outdated and not very spacious. The private bathrooms were not well-maintained and could have been cleaner.

We had an amazing stay here. The hotel facilities were clean and well-maintained. The staff was friendly and accommodating, and the free shuttle service made it easy for us to explore this city and nearby ski resorts. The breakfast was delicious and provided a great start to our day of skiing. The location was also perfect - it was amazing to come back to after a day of skiing and relax in the beautiful onsen baths.

Hard to think of anything.

I had a fantastic stay at this hotel in the residential area on the hill. The staff were friendly and helpful, providing shuttles to nearby ski resorts. The rooms were comfortable, with traditional tatami mats and a mountain view. The breakfast was delicious, offering a traditional Japanese spread that was a perfect start to the day.

Everything was great.

My Christmas stay at this hotel was incredible. The staff were so friendly and helpful, they made me feel at home. The breakfast was delicious, offering both traditional and western options. The location was perfect, just a short walk from the train station and close to local markets. The views from the hotel were breathtaking, especially when covered in snow.

There were a couple of things that could be improved. The room did get a little chilly at times, but the heater kept me warm.

The hotel offers great value for money with its comfortable rooms and traditional Japanese style. The staff are friendly and attentive, providing excellent service throughout our stay. We particularly enjoyed the delicious breakfast and the stunning mountain views from our room with tatami mats.

No major issues, everything was satisfactory.